Hotel RV West Alexander

It looked abandoned…no one was there. We didn’t know which spot to take and no one answered the phone. We took a spot and the water and electricity worked. There was also a dumpster for trash. We didn’t need any other ammenities.

The campground was absolutely disgusting! There was garbage everywhere, including in all of the fire rings. We had to move garbage just to be able to park in our site. Several of the sites did not have operational water. We called the campground prior to arriving to ask a few questions, and to check on late arrival, but no one was available and our call was not returned. The picture online is extremely deceiving and it’s probably about 10 years old. It was extremely rundown and had not had any maintenance done in years. It was absolutely ridiculous to have to pay $40 and have to camp in these conditions.

A mud hole that looks more like a junkyard than a campground

DO NOT STAY HERE!!!!!!!!!!! This was supposed to be an overnight stay for us from Cincinnati to Niagara Falls. First off when we pulled in with our 43 FT fifth wheel there is a huge ditch you can’t see which damaged our back leg. When we got out of that mess we drove to our “spot.” This spot wasn’t a spot. It was sideways and small, online it says it’s 50 FT long but it wasn’t even as long as our rig. On top of that the fire ring was FULL and overflowing with TRASH! I called the company all day and never got a call back. When we got there I called again twice and no response. Even 3 days later I’ve had no call backs or emails. We ended up leaving because we couldn’t fit our rig and now I have to dispute the charges because we couldn’t stay and no one would return a call. DO NOT STAY HERE!

Park is unattended, and difficult to contact anyone for assistance. Park is also filled with trash.

No one there to assign site. Called the number. No one could help. After sitting at the park for an hour with no guidance, we called back, left a message that we were going elsewhere & not to charge us. They did anyway. We contested the charge which they denied.