Western Sands RV Park

I had made a reservation for Feb of 2020, did not know the deposit was non-refundable until made the reservations ......just checked website nowhere does it say the deposits are not refundable.......I had to cancel our stay do to the Covid-19 restrictions our state had on traveling outside New Mexico.....they give me a credit to use in one year.......this year 2021 just before leaving for our trip .....my Bank account was scamed big time and was shut down and we had no money to travel on.......asked Western Sands to refund our money.......they said it had already dissappeared because it was over a year.......seems like their should be some sort of exception due to this act of God and my financial catastrope but they say not.......manager will not allow me to talk to the owner of the park.......I would be very careful making reservations with this park if their may be any chance you might have to cancel.......feeling like they stole my money!!!!!!!